Frequently Asked Questions

No. An individual can book one available place in a published fixture. Groups can also request their own cricket programme.

No. SOFF is developing cricket across six levels, from introductory to premier. At launch, public match availability may be concentrated at selected levels while participation grows.

The initial pilot focuses on Level 2 Recreational and Level 3 Experienced Recreational 30-over cricket around the Colombo outskirts. More levels and locations may be added after the operating model is proven.

Read the level descriptions, assess batting and bowling separately, and watch the example clips when available. Provide club or league information and an optional recent video if useful. SOFF may recommend a different level.

That is normal. Record separate batting, bowling and wicketkeeping ratings in your Player Account.

No specific performance, batting position, number of balls, overs, runs or wickets can be guaranteed in ordinary cricket. SOFF will communicate any special participation rules published for a particular format.

Bring personal protective equipment and playing gear appropriate to the fixture. The match page or briefing will identify any items supplied by SOFF.

Never assume that a bat, helmet, pads, gloves, spikes or clothing will be provided unless confirmed.

No. A basic SOFF Player Account is free. Payment is required when booking a paid match or service.

Yes. A verified account is required before participation because SOFF needs an accurate player profile, contact record, booking history and required acknowledgements.

Yes. You can register future interest for a possible visit during the next 24 months without paying or committing to a match.

The current planned standard price is Rs. 20,000 per overseas player per game. The price and exact inclusions are displayed on every fixture page.

An eligible subscriber receives 10% off one standard match when the match date is at least 60 days after the original subscription date. The benefit is linked to a verified Player Account and remains subject to the published conditions.

Not automatically. Newsletter, group, package, referral and promotional benefits combine only when SOFF expressly says so.

The fixture is accepting bookings but is not yet confirmed. It must still satisfy its published participation threshold and SOFF’s cricket, operational and financial checks.

The initial published threshold is normally 8 paid overseas players. A specific fixture may state a different threshold where its costs or structure differ.

Not by itself. SOFF must also verify the level mix, ground, opposition, officials, operations and financial viability. The match is confirmed only when its status changes to Confirmed and booked players receive notice.

SOFF may extend the decision period where permitted, offer a suitable alternative, apply the payment to another fixture with the player’s agreement, or provide the remedy stated in the checkout terms. The exact terms are shown before payment.

Weather and ground conditions may affect the start time, venue, format, overs or ability to play. The fixture terms explain how weather-related changes and cancellations are handled.

Yes. In some fixtures, up to 4 overseas customers may be placed with the opposing side when this has been disclosed and the placement supports a balanced game. They remain SOFF customers and receive the same support.

SOFF may use suitable Sri Lankan players, teams or clubs to complete and balance the match. Local participation is organized according to the fixture and playing standard.

SOFF intends to agree local player and service-provider arrangements clearly. Where a match payment has been agreed, it is an operating cost—not an equity or investment relationship.

Only if the fixture or your separate quotation expressly says so. Optional transport may be available for an additional charge.

SOFF may quote accommodation, transfers, local transport, meals and selected travel services. You can also arrange those independently and book only the cricket. See Travel Services.

No. Players are responsible for passports, visas, entry permissions and compliance with current travel requirements. SOFF does not provide immigration advice.

Junior cricket requires a separately approved safeguarding and supervision programme. Junior players cannot book the normal adult pilot through the standard process unless SOFF has specifically opened and approved an appropriate junior fixture.

Yes. Submit a group enquiry with your dates, numbers and playing standards. SOFF will review availability and prepare a proposal.

That is the intention as participation grows and reliable fixtures can be offered. Only published and confirmed locations should be treated as available.

It may be tested later as an additional format designed to increase meaningful participation. It is not required for the initial launch, and no Dynamic fixture should be assumed unless specifically published.

Not at launch. SOFF initially uses existing cricket infrastructure and partner relationships. A larger academy is a long-term possibility, not a present facility.

Use the contact form and include the fixture reference, your travel dates and Player Account email where relevant.